I have had this unit for 16 years. It's a wonderful natural gas unit that vents out through the roof. I would occasionally have a problem with it going out, but mostly it's been trouble-free till this year. The pilot goes out intermittently, sometimes the flame and pilot go out with a whoosh. I had a technician come out to check the system. He did a pretty rudimentary check--took out all the logs and looked around--and thought everything looked pretty good. So then I had the flue extended another three feet and a wind deflector added. Went out again. Very frustrating.
The stove, when it works, and it usually does work, is fabulous. Nice blue pilot, flames are blue at bottom and orange at top. The tech said the thermocouple looked great. Something is intermittently shutting down the system, and I cannot figure it out. I think I've pretty well taken care of downdraft issues with the flue modification. The unit can go a week without a problem or it can shut down several times within several hours. I cannot discern the pattern.
What's my next step here?
The stove, when it works, and it usually does work, is fabulous. Nice blue pilot, flames are blue at bottom and orange at top. The tech said the thermocouple looked great. Something is intermittently shutting down the system, and I cannot figure it out. I think I've pretty well taken care of downdraft issues with the flue modification. The unit can go a week without a problem or it can shut down several times within several hours. I cannot discern the pattern.
What's my next step here?
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