We have a Pacific Energy Super 27 wood stove purchased January 2019.
The chimney is a16 foot stainless steal double wall (6’ in house) located in centre of the house ( approximately 2’ above ridge). It is 9 years old and in good condition. Have run other stoves on it. We are located in the woods not in the open and get very little wind.
The stove has been over heating and we have not been able to control it to be shut down. When the damper is shut down the stove will still run hot (600 plus , chimney temperature) until the wood is all burned. It’s too hot for the night.
Had tech from store that sold it come and run draft test. They said the chimney was over drafting... after two days they discovered the air booster pipe (they didn’t know about it nor did the sales rep in the area nor was it in the manual that came with the stove ( dated 2013).
So they put heat tape over the air booster pipe and it has been working much better.
But now the company does not want to pay for the tech visits and the store is charging us and they are all saying it’s our chimney that’s the issue.
PE wanted them to put two chimney dampers on (as one made no difference in the draft). They then said to install a 45 and 90 pipe on our straight chimney... to create resistance and / or put a smaller 5” cap on the top.
Also this model has the new override system that is to cool the stove if you forgot to shut the damper... but prior to plugging the air booster pipe the stove got out of control a couple of times and it didn’t seem to cool itself down.
1: Can this stove be run with the air booster pipe plugged?
2: What is the point of the air booster pipe?
3: Are we responsible for the bill?
4: How do we determine if our chimney is the issue?
5: Is our chimney not the ideal already?
6: Does anyone have experience with the overdraft cooling system?
7: The store wants us to bring it to them so they can try it on their chimney. ( they have tried a new identical stove and said it works fine) their chimney has a 90 and a 45 as they have other stoves hooked on to one main chimney. Seems to me that would not be comparing apples with apples...as ours is straight etc.
8: Should you have a chimney damper on an air tight?
Any advice or opinions would be appreciated. Thanks
The chimney is a16 foot stainless steal double wall (6’ in house) located in centre of the house ( approximately 2’ above ridge). It is 9 years old and in good condition. Have run other stoves on it. We are located in the woods not in the open and get very little wind.
The stove has been over heating and we have not been able to control it to be shut down. When the damper is shut down the stove will still run hot (600 plus , chimney temperature) until the wood is all burned. It’s too hot for the night.
Had tech from store that sold it come and run draft test. They said the chimney was over drafting... after two days they discovered the air booster pipe (they didn’t know about it nor did the sales rep in the area nor was it in the manual that came with the stove ( dated 2013).
So they put heat tape over the air booster pipe and it has been working much better.
But now the company does not want to pay for the tech visits and the store is charging us and they are all saying it’s our chimney that’s the issue.
PE wanted them to put two chimney dampers on (as one made no difference in the draft). They then said to install a 45 and 90 pipe on our straight chimney... to create resistance and / or put a smaller 5” cap on the top.
Also this model has the new override system that is to cool the stove if you forgot to shut the damper... but prior to plugging the air booster pipe the stove got out of control a couple of times and it didn’t seem to cool itself down.
1: Can this stove be run with the air booster pipe plugged?
2: What is the point of the air booster pipe?
3: Are we responsible for the bill?
4: How do we determine if our chimney is the issue?
5: Is our chimney not the ideal already?
6: Does anyone have experience with the overdraft cooling system?
7: The store wants us to bring it to them so they can try it on their chimney. ( they have tried a new identical stove and said it works fine) their chimney has a 90 and a 45 as they have other stoves hooked on to one main chimney. Seems to me that would not be comparing apples with apples...as ours is straight etc.
8: Should you have a chimney damper on an air tight?
Any advice or opinions would be appreciated. Thanks
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