C
charly
Guest
Well after owning my Fireview for 9 months, and burning it for 6, I found out that a stove designed to heat 1600 sq ft would have to be pushed more then I wanted to, to heat 2000 sq ft.. So being that I had it for 9 months I decided I would have to sell it to move onto another stove... Well I called Jamie at Woodstock telling him I loved the Fireview but really need the Hybrid in my layout..and I was selling my stove... Well the next thing I know I get an email saying that they would be glad to refund all my money on the Fireview so I could just pay the difference on a Hybrid! This is a company in a league of their own in my eyes.. Just showed me,, that satisfaction guarantee is just not some black ink on some paper... Some very considerate folks at Woodstock.. Here's a perfect example if I had bought from another company I'd be taking a loss on my stove to move on, not realizing until after using the stove that I needed something bigger.. A very safe way to purchase a stove! Thanks again to everyone at Woodstock for making it possible , for me to get another stove. I just wanted to let people see that you truly are the good people we talk about...
Charlie

Charlie
The wife really likes the look of the Hybrid.. She wanted that stove to begin with! Whoops!
Congrats Charlie!