Hello
To answer your question, I would like to see a picture of the auger motor in the back of the stove.
The manual does not show it.
http://downloads.hearthnhome.com/in...ET_FS_PPC90_TSC90_INSTALL_OWNERS_7093_600.pdf
The new Pelpro Pellet Stoves do not have the old reliable 2 RPM gear box motor with very long lasting high temperatur top and bottom auger bearings. When HHT bought Danson’s Pelpro, the redesigned the old top auger system using their patented spring auger and small round auger motor that their Quadrafires use. The Quadrafire auger design works extremely well and very rarely jams with the small round auger motor mounted on top of the spring auger pulling the pellets up so they will drop down the auger chute into the fire .
Now the new Pelpro have the small auger motor on the bottom of the spring auger pushing the pellets up the auger chute. This radically new design is not proven with years and years of Stove use.
Why was the auger motor on top of the spring auger in the original design? This is the question that needs to be answered?
This question just maybe the answer
Also Pelpro shave always used a very high 265 cfm Convection Blower compared to 135-150 cfm that other brands use. So the air coming from the stove may not seem as hot, it does push out a lot of heated air faster, which can be a good thing,
Can you post a pic of the stove and auger motor?