I purchased a Castle Serenity pellet stove 2 months ago and it seemed to be working fine. Three weeks ago while on the temperature control setting the stove seemed to smolder out with a warning to check basket. The basket was full. It doesn't seem to be reigniting. On manual it worked fine, until yesterday. After I hit the power button the screen flashed and the display went blank with a beeping noise. The screen flashed, beeping and seems to pulse the fans in the unit. Nothing was working. I unplugged the unit and also the display, I still had the same result, no menu display, flashing screen and loud beeping. So I unplugged the unit and left it all night. This morning I plugged it in, took three attempts but it started but still no display. If I shut it back down im afraid I won't have anything again. Any advice before I call Ardisam?
Castle Serenity lcd display flashing
- Thread starter Jcrone
- Start date
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Ardisam has great customer service. No waiting, no answering machine. Service rep was very nice and informative. He's sending me out a control head and interface module. Should be here in a couple days. It's gotta be one or the other or both. Not much more that can go bad on this unit. Again great customer service with Ardisam..
