We had this stove installed last year and have been very happy with its performance thus far. I have three issues with it and would like to know what I should do.
1. My outside cast plates on the sides rattle like crazy when putting wood in or closing/ opening the door. I have tightened the screws that hold them in place but they keep coming loose. I am going to put a lock washer on and hope that helps.
2. The snapstat has not worked from day one. I can turn on the blower manually but it would be nice if this function worked.
3. The inside plates that hold the firebricks in are warped/ buckled and on one side the weld is cracked.
Are these things that should get fixed by the installer or should I contact Jotul directly? Any insight would be greatly appreciated.
1. My outside cast plates on the sides rattle like crazy when putting wood in or closing/ opening the door. I have tightened the screws that hold them in place but they keep coming loose. I am going to put a lock washer on and hope that helps.
2. The snapstat has not worked from day one. I can turn on the blower manually but it would be nice if this function worked.
3. The inside plates that hold the firebricks in are warped/ buckled and on one side the weld is cracked.
Are these things that should get fixed by the installer or should I contact Jotul directly? Any insight would be greatly appreciated.
