New jotul f55 v2 questions

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Ok can you take a few more pics of the piece? Can u tell if is cast or just mild steel?
Here's a couple more pics...

Not sure what is made of. Is there a way to tell?

I tried searching online for a replacement part via the part number in the owners manual (#158214) but im coming up empty handed.
 

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Here's a couple more pics...

Not sure what is made of. Is there a way to tell?

I tried searching online for a replacement part via the part number in the owners manual (#158214) but im coming up empty handed.
Do you think it’s limiting travel
 
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Shoot i can't say for sure from pics. I too looked for the Part earlier today and no one had it.
So let's no break it. I wonder if that weld bent the piece?

Maybe someone else will know if it's cast. If no answers then you have the choice to reinstall it as is and put those magnets back.

You have the pics to show it's jacked up. I bet it will take a while to get a replacement unless the stove seller will pull one out of his floor model.

I think i'd wait just a bit to see if anyone chimes in. Then i'd put it back and just maybe do smaller loads.
 
In fact with this cold snap i'd put it back now. And get a mid sized fire going.
The only fix option is to try to bend it back.
If mild steel i'd do it, but if cast absolutely not, it will break. There is a good chance it's cast.

you can always do it tomorrow or in the next couple days.
 
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My money says the problem has been found!

Anxiously waiting for the results.
 
I think its allowing air in since it is not seated flat against the base of the stove.

I'm assuming this is what is causing my stove to be difficult to control.
That looks like the proper diagnosis. This is a factory defect. It should be a warranty item.
 
Thank you for posting this!
Your welcome, but understand they are from my F45 not a F55v2 so not sure if the air valve slide covers the holes the same as my F45 when fully closed. Also the F55 air valve slide part number is different than my F45 slide.
 
Your welcome, but understand they are from my F45 not a F55v2 so not sure if the air valve slide covers the holes the same as my F45 when fully closed. Also the F55 air valve slide part number is different than my F45 slide.
If I was I charge the only difference would be the size and position of the holes inner plate.
 
That looks like the proper diagnosis. This is a factory defect. It should be a warranty item.
Yeah, im disappointed I had to take my stove apart in the first week and had run away fires for that time period too. This thing was not cheap.

I'm curios how i should approach this?

The paint has faded and flaked in some areas but im not sure if ive done any other damage.

I will update my installer and see what he says. I have an email typed up to Jotul but have not sent yet. Not sure if it is worth it. I was not blown away by customer service after my first interaction with Jotul, so I feel I will just get pushback and resistance.
 
Documentation and persistence. I'm glad you have discovered the root cause of the problem but sad that it has happened.
 
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Yeah, im disappointed I had to take my stove apart in the first week and had run away fires for that time period too. This thing was not cheap.

I'm curios how i should approach this?

The paint has faded and flaked in some areas but im not sure if ive done any other damage.

I will update my installer and see what he says. I have an email typed up to Jotul but have not sent yet. Not sure if it is worth it. I was not blown away by customer service after my first interaction with Jotul, so I feel I will just get pushback and resistance.
play it nice but firm with the dealer. That’s basically your contact to Jotul. Offer to write everything up and send him the word docs to submit. If you get any where it’s going to be through the dealer.

Are there V2s still available? I wouldn’t accept a V3. I aways hate the first ding in a new car that my fault. At least you don’t have to deal with that guilt.

Paints cheap but time intensive.
 
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