Hey everyone, I actually have had the insert since October 2019 and I am glad others have it too. Been nice on a lot of the cold nights and I have been dealing with similar issues with the bypass not wanting to close/getting stuck, some smoke coming into the house when reloading, door not being tight, etc. Overall, I have a few tips I can share with you all. It's a great little insert like you all probably know, it was the only one that would really fit my fireplace and despite a few issues with it, it burns well and heats my living room to 75F easily on a small load.
My thoughts and tips:
1. Things I have learned with the probe, if you jiggle the wire it will sometimes show the wrong temperature and will need to be jiggled/adjusted and it will usually read normal again. IDK why that happens but it can.
2. Smoke in the room, best thing is to load when down to red coals, always open the bypass and turn the air control down (prevents more air blowing in the center of the coals making smoke push out into the room). I have found holding the door open a crack allows for any smoke to clear out and allows for the firebox to adjust a little bit for the change in air pressure. Then I open completely for the new load and close again.
3. This stove's firebox is small so loading is a little bit challenge. Try to load N to S and you will find it is a pain because no way a 16in round or quarter is going to fit. E to W and I get usually a good burn, but not as hot as a N to S load because it tends to burn unevenly. Since the firebox is small I found that I can cut four 16 inch logs into eight, 8 inch splits and use the splits to load in a NxS pattern.
4. Buy fire gloves, this stove is small and when loading the baby up, so much super hot metal is within inches of your hands. I took the skin off a few of my knuckles because I brushed the smoke shelf lip while loading wood. This was a one and done lesson, instant 2nd to 3rd degree burn and it hurt like the Devil himself kissed my knuckles.
5. Fatwood is a great way to start the fires off, paper and kindling is nice, but the ash tends to get out of control once it builds up and fly ash will come out sometimes when loading. I can usually start a fire with seasoned wood with one piece of fatwood.
6. I usually get about 1.5 to 2.5 hrs of burning before reloading, it usually depends on your wood species and how seasoned it has become. I have been burning mainly Ash and Walnut, usually see the burn time on these about the same. Sometimes I get a few oak pieces and it burns about 3. I always load on red coals and I wait till the wood is no longer holding its original shape. (Do not load when wood is half burned, you will get a ton of smoke in your room)
7. It will heat your room, maybe another room nearby, but it is not going to heat your entire house unless your house is very small. Expect it to impact the room it is in and maybe few others. This really depends on your house, how much insulation you have and how well it is sealed up. My living room was maintaining a 75 degree F. temp, my dining room which is about 15 feet away from the fireplace, was 70 and the 2nd floor gets some heat in the hallway from the fireplace.
8. Do not clean out all of the ash from the fireplace, IDK why but I always have a harder time getting a nice burn on an empty fireplace, vs one with some ash on the bottom.
Overall, the insert has been a blessing, these are just my thoughts and tips. I have used it a few times all day long, loading about every few hours when I saw the coals were nice and red. Somehow my door always seems to need to be tightened in the latch/handle area, which increases the seal around the door and will increase the burn time. Be careful not to overfire your stove with too much wood or too much air coming into it. If you are constantly seeing burn temps rise fast and burn time dropping you may have too much air getting into the firebox. Check your door with the dollar bill test, if you can pull it through the rope seal when the door is latched shut, you are not tight enough. Keep up the burning everyone.