Thats exactly what I would want to do..Will you take a chance on another quad? You could ask for a credit with your dealer and choose another brand.
Will you take a chance on another quad? You could ask for a credit with your dealer and choose another brand.
In this instance I would get another quad then.That was the plan. In looking into this issue quite a bit I haven't come across anyone else with this issue, and I certainly don't see some overwhelming aversion to quads on the forums. Crazy thing is I didn't pay all that much for the stove itself. They had it discounted to half retail price since it was a floor model. So, if I get a credit, I'd end up getting about $1000 towards a new stove. A replacement quad would probably cost $2000 or so new. So, I'm hoping to do a one for one swap. Other than the smell, I really like the stove (although it seems a bit loud to me as it expands/contracts, but other than that I haven't had any issues with it.
Unless someone has a strong reason I should not go for another quad? I know they're not top of the line, but they seem pretty good. They're at least a third of the models on the showroom floor that I bought from.
Soooo, I guess my big question is, is there any truth to that at all? I know you might occasionally get a puff of smoke as you open the door, but other than that, should there be any smell whatsoever???
Company owner came out. He started the fire and waited a while. ...
When I raised that point, he finally started to agree that it shouldn't be still doing this at this point. Also around this time we noticed that it smelled more away from the stove than right next to it. The entire rest of the house smelled worse than the room with the stove. Not quite sure why, but I thought that was interesting.
...
So, all in all, not an easy fight, but it seems like we're making progress!
Interesting observation. Depending on the prevailing wind direction it might be contributing. Closing off that vent as a test is one way to tell.Is there any possibility smoke may be entering the attic space, then get drawn back into the living space, making a smoke smell stronger in other rooms of the house?
Been following and periodically replying to this thread over the months. Nice to see you're making progress and I really hope the new stove fixes the problem for you! IMHO, normal operation a stove should not really smell at all. You might get a whiff of wood smoke from opening the door, the 'first time of the year' smell, or a bit of a hot smell if you really crank the temp up - but normal operation, it should not smell any more than a gas furnace, which should also have no smell. I've had a few guests come into the front rooms of my house and spend time, then they walk into the family room and are surprised to see a fire going. Maybe they just aren't attentive, but if the 'ol box made much smell, I'd think they would know it.
Your point I have clipped above is interesting - first time I recall reading/you mentioning that the smell is more away from the stove and more in other rooms. I went back and skimmed the whole thread - noticed your original pics. Is there any possibility smoke may be entering the attic space, then get drawn back into the living space, making a smoke smell stronger in other rooms of the house?
Sorry you can no longer get the steptop 3100. I like that version. The key differences between the 3100 and the Explorer will be the firebox configuration and the cast iron jacketing on the Explorer. The 3100 has a more square firebox which lends itself better to N/S or E/W loading. The Explorer II firebox is wider but also a bit shallower. The cast iron jacket on the Explorer will soften the heat output from the sides and top a bit better. The cast iron jacket will also act as a heat sink to help reduce room temp swing.
Are Quad and Harman the only stoves this dealer sells?
Good to hear that the owner came out and witnessed the problem. It might just be a stove with a bad paint job. Keep us posted.
He said it was a display.
Any chance it was a non-burning display and the stove shop cleaned, painted, or polished it with something that doesn't usually go on stoves?
I like this theory except that I can't think of what they could have put on that didn't burn off after a winter of stove temperatures. Maybe a silicon-based polish of some kind? Or maybe the smell comes from a part of the stove that never gets very hot, so it doesn't ever cook off?
Hm. Got nothin'.
Interesting observation. Depending on the prevailing wind direction it might be contributing. Closing off that vent as a test is one way to tell.
He said it was a display.
Any chance it was a non-burning display and the stove shop cleaned, painted, or polished it with something that doesn't usually go on stoves?
I like this theory except that I can't think of what they could have put on that didn't burn off after a winter of stove temperatures. Maybe a silicon-based polish of some kind? Or maybe the smell comes from a part of the stove that never gets very hot, so it doesn't ever cook off?
Hm. Got nothin'.
I got a Quadra 4300 about the same time as Mincus got his new stove. When they installed it they gave the connector and stove top a liberal spray of touch-up paint. It took quite some time for the smell to go away on mine, so I can believe the theory that the display model got a fresh coat of paint and that contributed to the problem. Especially if they put a heavy layer on a cooler part of the stove, that wouldn't even start to smell until the stove had burned hot for a long time and would take forever to cure.
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