Placed my order for the season on 9/12. Was initially told 1 - 5 weeks, that was 7 weeks ago. At 4 weeks I emailed supplier to ask whats up ..... they assured me within 1 - 2 weeks delivery would be made. The additional 2 weeks came and went yesterday - email to supplier on Monday asking for a status, no reply. Emailed again today asking for status and if there is a problem I needed to be made aware of.
At this time I am not going to disclose the name of the supplier I ordered from but I'm starting to get nervous. they initially assured me they had the product on site, then advised me when prividing a status 2 weeks ago that my product was on site. God help them if they contact me and advise me they do not have the pellets to fufill my order.
At this time I am not going to disclose the name of the supplier I ordered from but I'm starting to get nervous. they initially assured me they had the product on site, then advised me when prividing a status 2 weeks ago that my product was on site. God help them if they contact me and advise me they do not have the pellets to fufill my order.