Oh man, I about choked on my spit when I saw your thread title...I though there is
no way he is back for a second season with that Piece Of Scrap! I can't believe it...seriously!
I thought your wife banished that thing from the house?!
As far as HY-C coming out...they were just hoping to find fault in something with the house/chimney/wood supply/etc. Not finding anything, they've got nothing for you.
It's just a bad design...check that, its a TERRIBLE design! Taking primary and "secondary" air from the same intake will never work, never!
And you are not the only one with issues, IIRC there was a whole handful of people last winter that weren't thrilled with their FC1000.
Ask for a refund...DEMAND a refund! You have went so far above and beyond that its just crazy!
No way I would have risked mine and my family's health and safety, and my home/belongings, for doing their R n D for them!
If they drag their feet for a full refund, I'd raise a stink like they have never seen before
After I was done you wouldn't be able to look
anything up online about a FC1000 without reading my negative experience with it