In an earlier post I shared that we put our deposit down on a refurbished PH(charcoal). In a later post another member mentioned doing the same but that Woodstock had to paint the stove. Well it turned out that that other stove was a color that wife liked better(blue). So since the stoves weren't even done yet we were able to switch our order and save Woodstock the work of repainting the stove, although it is possible a repaint is part of the refurb process.Folks at Woodstock were great about it and my wife is a little happier. Good Job Hearth.com!