Help with new Enviro P3 stove

Powergirl Posted By Powergirl, Nov 18, 2017 at 4:50 PM

  1. JRemington

    JRemington
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    Nov 4, 2017
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    So these people are more than capable of reading the Enviro manual and following the guidelines. I noticed you know a lot about Enviro pellet stoves. Do you sell them?
     
  2. johneh

    johneh
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    Dec 19, 2009
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    I just buy what used stoves at a good price refurbish them and move them on a good price
    to people that can use them but I only do Envrio I have a good source for parts and
    have been using there stoves sense 2002
     
  3. JRemington

    JRemington
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    Nov 4, 2017
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    You must live near me. I see your from Ontario. I'm about 15 miles south of Watertown.
     
  4. johneh

    johneh
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    Dec 19, 2009
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    Not to far Watertown is just over an hour south of me . I'm just outside of Perth
    which is southwest of Ottawa . You been getting lots of Lake Effect snow ?
     
  5. Ssyko

    Ssyko
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    Nov 6, 2017
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    pounded, total for the season by our local weather enthusiast is around 145 inches to date. oh ya i live in Lorrain (tug hill) 10 min from JRemington .lol
     
  6. JRemington

    JRemington
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    Nov 4, 2017
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    Ssyko has gotten more than us. He's up in the tug hill. I really don't care if I see another flake lol.
     
  7. Powergirl

    Powergirl
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    Nov 18, 2017
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    We have not got a lot of snow yet


    So we figured we would check the pipes before the dealer calls us Monday.

    Took the two caps off(bottom and top)

    d3d768508ebcc6faabcc126bdea63f50.jpg 97e632b1151318e1d4bd84315597038d.jpg 75e1e48854b6db1a816d08d951b6b451.jpg

    Vacuumed the top one. Did not get the compressor out to blow out the one at the back of stove. Quite a bit of ash settled


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  8. zrock

    zrock
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    Dec 2, 2017
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    Wow this is quite the read.. and only 6 hours away from me.


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  9. johneh

    johneh
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    How many bags of pellets have you USED
    I wouldn't have that much in the pipe after 2 years !!
     
  10. Ssyko

    Ssyko
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    they got the stove Nov. 18, 2017 and it has a baad draft
     
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  11. johneh

    johneh
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    That my friend is not a bad draft that is an unacceptable draft
    Hope the dealer is going to rework it into a more elegant and functional design
     
  12. Powergirl

    Powergirl
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    Nov 18, 2017
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    Ya. We have not gone thru a full pallet yet


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  13. Powergirl

    Powergirl
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    Nov 18, 2017
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    They are suppose to be putting a liner in the pipe. I did also send an email re the 2 45s rather than the 90s they have. Hard when you rely on the experts.


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  14. JRemington

    JRemington
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    Every time I look at that chimney I cringe. Those people wouldn't be coming back into my home again. Next time I saw them would be when they came to get the stove and gave me my money back. Give that picture to your insurance company when you have them call me. This has gone way further then it needed to go. If these people are the best you have I feel sorry for your area. They didn't have any intent in making this right. That's a ton of pellets away fro co poisoning.
     
  15. Powergirl

    Powergirl
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    Nov 18, 2017
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    I am not sure the insurance company would know different re the set up

    I did send pics of the set up to the distributor way back


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  16. JRemington

    JRemington
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    I just got done sending all of this to our contacts at Sherwood Industries. I bet something gets done now.
     
  17. Powergirl

    Powergirl
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    Nov 18, 2017
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    Thanks

    I feel bad /guilty. I don’t like getting anyone in trouble. But everyone says this is a good stove that should heat up a 20x20 log cabin with a 1/2 vaulted ceiling. It certainly does not seem to throw a ton of heat. I think it worked good for about 4 days after the dealer was up Good tan colour. He had the reading at 1.2 Then we cleaned it and it did not work again and the reading changed to .2. Had the dealer perplexed

    This has been constant contacting them regarding it working the way everyone says it should

    Thanks for your help. We shall see what happens.

    I tried to see about contacting Enviro but the website gives you distributor contact info




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  18. Powergirl

    Powergirl
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    So you have me curious where you live if 6 hours away.


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  19. gfreek

    gfreek
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    Wow, just read all threads,.. I hope you get this corrected to YOUR satisfaction..
     
  20. Powergirl

    Powergirl
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    Thanks. Just want it working. Right now we we have to check it Twice a day.

    We bought from dealer and bought a more expensive unit (rather than Costco or CanTire so I wouldn’t have issues)

    All the people on the forum have been great with advice. Some of the issue was ours re the burn pot placement. I have definitely learned a lot over last could months


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  21. zrock

    zrock
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    I'm up in terrace

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  22. Powergirl

    Powergirl
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    Good fishing there


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  23. zrock

    zrock
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    So iv been told.. I'm a atv backcountry guy...

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  24. Powergirl

    Powergirl
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    Response I got

    I have just returned from a few weeks off and am getting caught up. I have calls into everyone to see where we are at this point. In a brief review nothing looks or seems abnormal to normal maintenance and operation of the unit. I had a lengthy discussion with one of our local pellet service people locally and he knows of your situation and also mentioned venting and fuel play a big role in this installation.



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  25. JRemington

    JRemington
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    Nov 4, 2017
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    I just got off the phone with Sherwood Industries. I sent them a link to your thread and they have read it and are aware of the issue and are forwarding it to the tech department. Can you send me your email address so I can forward it to them? This shouldn't have happened and doesn't reflect upon the quality of Enviro stoves. What it does reflect upon is the integrity of the Dealer and I'm sure this will be resolved.
     
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