Help with new Enviro P3 stove

Powergirl Posted By Powergirl, Nov 18, 2017 at 4:50 PM

  1. Powergirl

    Powergirl
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    Thanks. Email is lhaworth@integriscu.ca



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  2. zrock

    zrock
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    Nice....

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  3. gfreek

    gfreek
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    Great. Lets hope Sherwood Industries gets this taken care of... quickly...
     
  4. Powergirl

    Powergirl
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    Nov 18, 2017
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    So Friday my other half finally had enough. It was minus 29 outside and minus 2 in the cabin with the stove running on L5 for a day and a half

    Not much heat was coming and the ash inside was white

    We had decided to go in this Saturday and say please take stove back. This has been going on since early Nov

    Then husband found out they had a Facebook page and posted a comment and a rating.

    I quickly got a call.

    So. One last kick at the can to get this working

    They did confirm there is no liner in the chimney. Not sure if they plan to get rid of the 90 degree and go with something different

    We did check with 2 stores on the pellets we used. Both stores said they have had no complaints and sell quite a lot of them

    If whatever the plan does not resolve issue, then we will be having the stove removed. We will run electric heaters and decide

    We had cleaned the pipes out and the stove a few days ago. Had on L5 again plus electric heaters. Last night lowered to L3. This morning stove was off flashing E3. Top trap 1/4 full of ash and burn pot full of ash that had to be chipped and scrapped so it will be interesting to see what happens 27b1ff3fd85d9aa9593308d302da1263.jpg 7ccc2cad31f85025a9f065fd7143f3f2.jpg



    Thx everyone for you ongoing help on this


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  5. JRemington

    JRemington
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    There may also be something wrong with the stove. Ask them to take it back, fix it and use it in their showroom and get the burn credit. Then get the Maridian cast. Did they come out and look at your place before you bought it?
     
  6. Powergirl

    Powergirl
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    We honestly can’t remember if they came out before


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  7. gfreek

    gfreek
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    Nov 5, 2010
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    I checked last week to see if Sherwood Industries had FB page but came up empty. A poster here a while ago had an on going issue with new Harman stove, and they finally got results after posting comments on Harman's FB page.. I can't believe that this stove needs this much attention. Either poor install, (most likely), bad stove or maybe both...enough already..
     
  8. Powergirl

    Powergirl
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    Nov 18, 2017
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    Thx. It was dealers FB. Find out Tues


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