Jotul C450 Air Valve Handle Broke

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New Member
Sep 18, 2017
PNW Oregon Coast
So I had noticed that our air valve on our recently installed C450 had no resistance, so I checked and sure enough, the slide valve had come off the handle, so I adjusted it and tested it a couple times and it worked fine. Fast forward two days later, the handle snapped off, very little resistance at all, but broke clean off. I attempted to remove the bolt securing it, however it's not coming loose at all. What are my options here for replacement or fixing it?
I would call the dealer and ask for replacement and install, both of which should be free of charge to you. I had a minor blower issue when I bought my c550, and dealer stated it was covered as was the cost of chimney guy coming out to fix it.